On 27 Dec, 2013 Support-Services By : Chris Stephen With : No Comments
Has Perth been trailing behind with regards to IT Support in Perth? Having spoken with lots of small and medium businesses, we have found that the IT Services Perth IT companies are offering still revolve around traditional “if it breaks, we fix it” style support. Times have changed. Small businesses around the world realise the importance of the following when it comes to managing their business:
- Email access anytime, anywhere on any device
- Data access anytime, anywhere on any device
- Low Capital Expenditure on in-house hardware
- An active website that’s always kept current
- Social Media Marketing
Setting up your Perth IT services as above would ensure that your products and services reach potential customers, not just within Perth but around Australia and possibly the world. So how do you set this up?
Traditionally you would get XYZ IT Services to setup your servers and computers and ABC Web services to create your website. This is no longer an effective method managing IT Services.
Firstly, you need to find an IT company that not focused on selling you servers and hardware, but instead finding out how and what your business needs are. IT support should cover everything, from setting up your emails to building your website or SharePoint site and even setting up a social media presence. Continual support should include keeping the website active with plenty of “Tweets”, “likes” and even YouTube videos to keep your customers interested.